Welcome to the DNS Globale Enterprise e-commerce website (“Website”), operated by DNS Enterprise Services Pvt. Ltd. (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our Website, including the purchase of products such as Indian spices, nuts, vegetables, handicrafts, leather items, clothing, and coir-based products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.

The Website is intended for use by individuals and entities who can form legally binding contracts under applicable law. By using the Website, you represent that you are at least 18 years old or have the authority to enter into these Terms. 1.2. Updates to Terms: We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website constitutes acceptance of the updated Terms.

To make purchases, you may need to create an account. You are responsible for providing accurate, current, and complete information and for maintaining the confidentiality of your account credentials. 2.2. Prohibited Activities: You agree not to:

• Use the Website for any unlawful purpose or in violation of these Terms.

• Attempt to gain unauthorized access to any part of the Website or its systems.

• Engage in any activity that disrupts or interferes with the Website’s functionality. 2.3. Content Accuracy: We strive to ensure that product descriptions, prices, and other information on the Website are accurate. However, we do not warrant that such information is error-free, complete, or current.

All orders placed through the Website are subject to acceptance by DNS Globale Enterprise. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspicion of fraud. 3.2. Pricing: Prices are listed in Indian Rupees (INR) or the currency specified at checkout and exclude taxes, shipping, and handling charges unless otherwise stated. We reserve the right to change prices without prior notice. 3.3. Payment Terms: Payments must be made through the payment methods provided on the Website. You agree to provide accurate payment information and authorize us to charge the specified amount for your order. 3.4. Order Confirmation: Upon successful order placement, you will receive an email confirmation. This does not guarantee order fulfillment until the order is processed and shipped.

We ship to locations specified on the Website. Shipping times and costs vary based on the destination and selected shipping method. Estimated delivery times are provided during checkout but are not guaranteed. 4.2. Customs and Duties: For international orders, you are responsible for any customs duties, taxes, or fees imposed by the destination country. 4.3. Risk of Loss: Risk of loss and title for products pass to you upon delivery to the shipping carrier.

Products may be returned within [insert number, e.g., 15] days of delivery, subject to our Return Policy. Products must be unused, in their original packaging, and in the same condition as received. 5.2. Non-Returnable Items: Perishable goods (e.g., spices, nuts, vegetables) and customized products are non-returnable unless defective or damaged upon receipt. 5.3. Refund Process: Refunds, if approved, will be processed within [insert number, e.g., 10] business days to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

All content on the Website, including text, images, logos, and designs, is the property of DNS Globale Enterprise or its licensors and is protected by copyright, trademark, and other intellectual property laws. 6.2. Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. Any unauthorized use of Website content is prohibited.

The Website and its products are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. 7.2. Liability Cap: To the fullest extent permitted by law, DNS Globale Enterprise shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products. Our total liability shall not exceed the amount paid by you for the product in question. 7.3. Product Use: You agree to use our products in accordance with applicable laws and regulations. We are not responsible for any adverse effects resulting from improper use or storage of products.

You agree to indemnify, defend, and hold harmless DNS Globale Enterprise, its affiliates, directors, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising from your misuse of the Website, violation of these Terms, or infringement of any third-party rights.

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy [insert link] for details.

We reserve the right to suspend or terminate your access to the Website at our sole discretion, without notice, for conduct that violates these Terms or is harmful to the interests of DNS Globale Enterprise or other users.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. 11.2. Dispute Resolution: Any disputes arising from these Terms or your use of the Website shall be resolved through arbitration in [insert city, e.g., Mumbai], India, in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding.

We shall not be liable for delays or failures to perform due to causes beyond our reasonable control, including natural disasters, strikes, or government regulations. 12.2. Entire Agreement: These Terms, along with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and DNS Globale Enterprise regarding your use of the Website. 12.3. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

For questions or concerns regarding these Terms or your use of the Website, please contact us at:

• Email: service@dnsglobaleenterprise.com

• Address: DNS Enterprise Services Pvt. Ltd., Sr.No. 1/1094, Ubale Nagar, Nagar Road, Wagholi, Pune – 412207 ( Maharashtra )

• Phone: +91- 8605036001.