Privacy Policy
Privacy Policy for DNS Globale Enterprise E-Commerce Website Effective Date: June 08, 2025
DNS Globale Enterprise, a business vertical of DNS Enterprise Services Pvt. Ltd. (“Company,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce website (“Website”) or purchase products such as Indian spices, nuts, vegetables, handicrafts, leather items, clothing, and coir-based products. By using our Website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information: 1.1. Personal Information: Information that identifies you, such as:
Name, email address, phone number, and shipping/billing address provided during account creation, order placement, or customer support inquiries.
Payment details, such as banking details or card information, which are processed securely through third-party payment gateways. DNS Globale Enterprise does not store or retain your banking details or card information; these are handled directly by our trusted third-party payment gateway providers. 1.2. Non-Personal Information: Information that does not directly identify you, including:
Browsing data (e.g., IP address, browser type, device information, pages visited, and time spent on the Website) collected via cookies and similar technologies.
Purchase history and preferences to enhance your shopping experience. 1.3. Communication Data: Information you provide when contacting us via email (service@dnsglobaleenterprise.com), WhatsApp (+91-8605036001), or other channels.
2. How We Use Your Information
We use your information to: 2.1. Process and fulfill orders, including shipping and payment processing via third-party payment gateways. 2.2. Communicate with you about your account, orders, or customer service inquiries. 2.3. Improve our Website, products, and services through analytics and user feedback. 2.4. Send promotional emails or newsletters about new products, offers, or updates (you may opt out at any time). 2.5. Comply with legal obligations, such as tax reporting or export regulations. 2.6. Prevent fraud, unauthorized access, or other illegal activities.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with: 3.1. Service Providers: Third parties that assist with Website operations, such as payment processors, shipping companies, and IT service providers, who are bound by confidentiality agreements. Our third-party payment gateways securely process your banking details and card information, which are not stored by DNS Globale Enterprise. 3.2. Legal Authorities: When required by law, court order, or government regulation, or to protect our rights, property, or safety. 3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided where required.
4. Cookies and Tracking Technologies 4.1.
We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website performance, and personalize content. 4.2. You can manage cookie preferences through your browser settings, but disabling cookies may limit Website functionality.
5. Data Security 5.1.
We implement reasonable technical and organizational measures, such as encryption and secure servers, to protect your personal information from unauthorized access, loss, or misuse. Payment details are processed securely by third-party payment gateways, and we do not store banking details or card information on our systems. 5.2. However, no online platform is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights (India Customers)
If you are located in India, you have the following rights under applicable laws: 6.1. Access: Request details about the personal information we hold about you. 6.2. Correction: Request correction of inaccurate or incomplete information. 6.3. Deletion: Request deletion of your personal information, subject to legal obligations. 6.4. Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us. To exercise these rights, contact us at service@dnsglobaleenterprise.com.
7. International Customers7.1.
If you access the Website from outside India, your information may be transferred to and processed in India. By using the Website, you consent to this transfer. 7.2. International customers are subject to the data protection laws of their jurisdiction, which may differ from Indian laws.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, order-related data may be retained for tax and accounting purposes. Payment details are not stored by us, as they are managed by third-party payment gateways.
9. Third-Party Links
Our Website may contain links to third-party websites, including payment gateways. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
10. Children’s Privacy
Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Website with an updated effective date. Your continued use of the Website constitutes acceptance of the revised policy.
12. Contact Us
For questions, concerns, or to exercise your rights under this Privacy Policy, please contact:
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Email: service@dnsglobaleenterprise.com
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WhatsApp: +91-8605036001
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Address: DNS Enterprise Services Pvt. Ltd., Sr. No. 1/1094, Ubale Nagar, Nagar Road, Wagholi, Pune – 412207 (Maharashtra)
