1. What products can I purchase on the DNS Globale Enterprise e-commerce website?  We offer a wide range of premium Indian products, including spices, nuts, vegetables, handicrafts, leather items, clothing, and coir-based products, all available for purchase on our website.

2. How do I place an order on the website?  To place an order, browse our product catalog, add items to your cart, and proceed to checkout. You may need to create an account or log in, then provide shipping and payment details to complete your purchase.

3. What payment methods are accepted?  We accept various payment methods, including credit/debit cards, net banking, and select digital wallets, as specified during checkout. All transactions are processed securely.

4. Can I track my order?  Yes, once your order is shipped, you will receive a tracking number via email. You can use this to monitor the status of your delivery on the carrier’s website.

5. What is your return policy?  Products can be returned within 15 days of delivery if unused and in original packaging. Perishable items like spices and vegetables are non-returnable unless defective. Please refer to our Terms and Conditions for details.

6. Do you ship internationally?  Yes, we ship to select international destinations. Shipping costs and delivery times vary by location, and customers are responsible for any customs duties or taxes.

7. What should I do if I receive a damaged or incorrect product?  Contact our customer support team at service@dnsglobaleenterprise.com within 48 hours of delivery with details and photos of the issue. We will arrange a replacement or refund as per our policy.

8. Is my personal information safe on your website? Absolutely. We prioritize your privacy and use secure encryption to protect your data. Please review our Privacy Policy for more information on how we handle your information.

9. What products does DNS Globale Enterprise export?  We export premium Indian spices, nuts, vegetables, handicrafts, leather items, clothing, and coir-based products to global markets, ensuring high quality and compliance with international standards.

10. How can I partner with DNS Globale Enterprise for import/export services?  For business inquiries, please contact us at dnsenterpriseserces@outlook.com with details about your requirements. Our team will guide you through the process of partnering with us.

11. What standards do your exported products meet?  Our products adhere to international quality and safety standards, including certifications relevant to food safety and export regulations, ensuring they meet the needs of global clients.

12. Do you offer bulk ordering for export?  Yes, we cater to bulk orders for export. Please reach out to our team to discuss your specific needs, including product types, quantities, and delivery schedules.

13. How does DNS Globale Enterprise ensure product quality for exports?  We source products from trusted suppliers, conduct rigorous quality checks, and ensure proper packaging to maintain freshness and integrity during transit.

14. What are the shipping terms for export orders?  Shipping terms depend on the agreement, typically FOB (Free on Board) or CIF (Cost, Insurance, and Freight). Details are finalized during the order process with our clients.

15. Can you handle customs clearance for international shipments? While we ensure all export documentation is accurate, customers are responsible for customs clearance and any associated duties or taxes in the destination country.

16. How can I stay updated on your product offerings? Subscribe to our newsletter via the website or follow our social media channels for updates on new products, promotions, and export opportunities.

17. Who is DNS Globale Enterprise?  DNS Globale Enterprise is the import-export business vertical of DNS Enterprise Services Pvt. Ltd., specializing in premium Indian products and serving global markets through our e-commerce platform and export services.

18. How can I contact customer support?Reach us at service@dnsglobaleenterprise.com, WhatAap +91-8605036001, or write to DNS Enterprise Services Pvt. Ltd., Sr. No.1/1094, Ubale Nagar, Nagar Road, Wagholi, Pune Maharashtra, India.

For additional questions, please contact our team, and we’ll be happy to assist you!